How do I receive my Parcel ?
Deliveries The Netherlands: PostNL
Deliveries in other EU countries: DHL Europlus
Deliveries in other EU countries: DHL Europlus
With these two package services, we are able to deliver your order throughout Europe, at low costs and with a fast delivery time.
We can pack a package well and send it in a traceable way.
To receive the package reliably there must be a person present at the delivery address to receive and sign for the parcel.
Provide a delivery address where people are present to receive the package and sign for it.
A package does not fit through the letterbox. If nobody is home, the driver will leave and delivery will not take place.
A package does not fit through the letterbox. If nobody is home, the driver will leave and delivery will not take place.
Our suggestions for achieving a fast delivery:
- Give us a clear address for receiving goods.
- If nobody is present at the delivery address, you cannot receive a package. Then provide a different delivery address.
- Customers who live in an apartment with a closed general entrance, accessible via a door code panel, state that code with your order.
- If you have any questions or are not sure what to do, please contact us. We are happy to help you further.
How long does it take before I receive my package?
- PostNL: 1-2 business days
- DHL Europlus: Download here the PDF Delivery time Europe. See the DHL Europlus column