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How do I receive my Parcel ?

Deliveries The Netherlands: PostNL
Deliveries in other EU countries: DHL Europlus
With these two package services, we are able to deliver your order throughout Europe, at low costs and with a fast delivery time.
We can pack a parcel well and send it traceably.
You have to receive the package yourself ! (Someone must be present at the delivery address)
Provide a delivery address where people are present to receive the package and sign for it.
A package does not fit through the letterbox. If nobody is home, the driver will leave and delivery will not take place. For Dutch destinations only, the package can be picked up at a collection point. This is only possible in the Netherlands, not in other EU countries.

Our suggestions for achieving a fast delivery:

  • Give us a clear address for receiving goods.
  • If no one is present at the delivery address, you cannot receive a package. Then provide a different delivery address.
  • Customers who live in an apartment with a closed general entrance, accessible via a door code panel, state that code with your order.
  • If you have any questions or are not sure what to do, please contact us. We are happy to help you further.
How long does it take before I receive my package?