Contact / Ask your question now !
Technical Sales & Support : [email protected]
For technical inquiries, quotations and order requests, please contact us via [email protected]
Due to the high volume of technical inquiries, we recommend contacting us by e-mail for the fastest response.
Technical and commercial support during Dutch business hours.
Contact us
Frequently asked questions
General
1.1 Who are you and where are you located ?
1.2 I have question and I want and answer ASAP. How can I do that ?
1.3 The use of this webshop
Delivery on invoice 30 days is possible for registered customer accounts.
1.4 I would like to receive a Quotation
No problem. Email your company details to [email protected] , with the following information:
- Full company name
- Billing address and
- Delivery address
- VAT Number (TVA, NIF, VAT, BTW)
Of course, please let us know which article you want to buy and which quantities. Then we will be happy to make you a quotation without any obligation.
1.5 I need Help / Technical Support
It is important that you are satisfied with the product you have purchased. Do you need help with something? Just ask, we are happy to support. Send an email to: [email protected] and refer to your order number (see order confirmation, packing slip or invoice).
1.6 I'm a private person. Can I buy from you ?
No, unfortunately, we only sell to businesses online!
If there’s something you’d really like to buy, please send us an email: [email protected]
We supply to businesses under B2B terms and conditions. PIMZOS is a B2B wholesaler for businesses. We are not obliged to comply with B2C consumer guidelines for (online) sales.
1.7 Returns / Defective Goods / RMA
If you are not satisfied with your product or it is not working. What should you do ?
Please read our RMA procedure.